A credit card is certainly not a thing, which anybody will ever wish to lose, but if somehow you lose the card or in case someone steals it, the first thing you need to do is not to panic. Be in yourself and report your missing credit card to your bank (card-issuer). Your account number, last purchase made and a few more details may be asked by the 24 hour bank call centre executive. So, always make sure that you remember these basic info about your card and bank.
In India, unless the customer reports the card-loss to the issuer, the liability for fraudulent transactions rests with the customers, so report the damage instantly to the bank’s 24 hour call-centre. Now, there is another good news for the card-holders who always feel worried of losing their cards. Banks are now coming up with new and innovative schemes to safeguard the interests of their customers and lure them to use the cards for the maximum. Zero Liability is such one benefit offered by some banks, where the customers need not to pay anything in case the card is lost or stolen, however the policy comes into effect only when the loss is reported in writing or through a telephone call. Similarly, ABN Amro Bank has come up with an insurance cover for the fraudulent practice till the time your card is deactivated. State-owned SBI has also capped such liability up to Rs.1,000.
But, there is no denying the fact that ‘Prevention is better than Cure’ and so instead of going in this messy roller-coaster, the best thing would be to take care of the credit cards.
Remain aware of the credit card’s whereabouts and carry only the ones which you need and leave the rest at home (if you have many credit-cards)
Have a look at the slots of your wallet. Make sure they are fit enough to hold your cards intact.
Don’t keep your cards into your pockets.
Always carry the contact list of your bank call centre (card-issuer), so that you could inform them on time, in case of card-loss.
Last, but not the least, the fear of losing card should not make you stop enjoying the unlimited benefits and associated surprises of these cards.
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